Emotional Intelligence has become one of if not the most valued attribute in leaders and employees as of late. It makes sense, as having high emotional intelligence allows one to interpret theirs and others emotions, as well as how they can impact others. Some people...
One of the hardest aspects of working in customer service is controlling your emotions. Sometimes you’ll have upset or rude customers, and it can be hard to not get upset or angry back at them. Some people might think the best thing to do in these situations is to...
Many companies tend to focus on what abilities and skills their employees can bring to the workplace, but there’s an important matter that some companies seem to forget, and that’s emotional intelligence. The great thing is that emotional intelligence is on the rise,...
Podcasts have become an increasingly popular form of media consumption in today’s day and age, and there are a plethora of podcasts out there that cover practically any and every topic, including emotional intelligence. If you’re trying to learn more about EQ...
We all face stressful conditions at work from time to time. We might deal with unrealistic deadlines, important presentations, or high sales goals. People deal with these types of situations in their own ways. Some people excel while others crumble. But people with...
Holding one-on-one meetings with your employees is part of your responsibility as a leader. These meetings are an important time to connect with your team members, so you want to be sure that you’re making them as effective as possible. Use these four tips to up your...
