Major Characteristics Of Emotional Intelligence
Emotional Intelligence has become one of if not the most valued attribute in leaders and employees as of late. It makes sense, as having high emotional intelligence allows one to interpret theirs and others emotions, as well as how they can impact others. Some people...
Emotional Intelligence and Customer Service
One of the hardest aspects of working in customer service is controlling your emotions. Sometimes you’ll have upset or rude customers, and it can be hard to not get upset or angry back at them. Some people might think the best thing to do in these situations is to...
Emotional Intelligence and the Workplace
Many companies tend to focus on what abilities and skills their employees can bring to the workplace, but there’s an important matter that some companies seem to forget, and that’s emotional intelligence. The great thing is that emotional intelligence is on the rise,...
Five Podcasts to Listen to about Emotional Intelligence
Podcasts have become an increasingly popular form of media consumption in today's day and age, and there are a plethora of podcasts out there that cover practically any and every topic, including emotional intelligence. If you’re trying to learn more about EQ and how...
What People with High Emotional Intelligence Do Under Pressure
We all face stressful conditions at work from time to time. We might deal with unrealistic deadlines, important presentations, or high sales goals. People deal with these types of situations in their own ways. Some people excel while others crumble. But people with...
How to Improve Emotional Intelligence in One-on-One Meetings
Holding one-on-one meetings with your employees is part of your responsibility as a leader. These meetings are an important time to connect with your team members, so you want to be sure that you’re making them as effective as possible. Use these four tips to up your...
What People with High Emotional Intelligence Do Instead of Setting Goals
Having goals is a necessary part of life to help us get to where we want to be, both in our career and our personal life. However, the way you set goals can actually be hurting you, instead of helping you. People with high emotional intelligence have changed their...
Mindfulness and Emotional Intelligence
Similar to how computers have software and operating systems, humans have their own software and operating systems, albeit slightly different. Our software consists of our thoughts, emotions and physical sensations, while our operating system is comprised of our...
What You Can Learn from People without Emotional Intelligence
While the benefits of emotional intelligence are widely publicized, that doesn’t mean that everyone is willing to work on improving theirs. Some people may not even be aware that they have poor emotional intelligence and need to take steps to increase their EQ....
Five Books to Read About Emotional Intelligence
Reading is an excellent way to absorb knowledge from people who have mastered a skill. Emotional intelligence is no different. There are tons of books written about emotional intelligence and how you can improve your own EQ. If you’ve made a goal this year to improve...